App / Mobile
This policy sets out exactly what information bett99 collects when you access your account, make a payment via Raast, Bank Transfer or Debit Card, and use our platform — and how we keep that information within your control. Availability depends on local law and eligible regions in Pakistan.
When you open an account on bett99, we collect the details you provide during registration — name, contact information and the payment method you choose, whether that is Raast, Bank Transfer or Debit Card. We also collect session data: the pages you visit, the game categories you open (slots, live tables, crash games), and the duration of your session. This data is used to operate your account, process transactions and respond to your support requests. We do not sell your personal data to third parties. Payment details entered during a Raast or Bank Transfer transaction are processed through the applicable payment channel and are not stored on our servers beyond what is operationally necessary. Cookies are used to keep your session active and to understand how you move through the account dashboard — you can adjust cookie preferences from your browser settings. Data retention follows the period required for account maintenance and any applicable legal obligation in your region. Where local law in Pakistan governs how we handle your data, we follow those requirements. If you have a question about a specific data point in your account, you can raise it through the support contact route shown at the bottom of this page.
Not every element of your experience on bett99 falls under this single policy document. Understanding the boundaries helps you know where to direct a question — whether it is about your account records, a payment transaction or a third-party service you reached from our platform.
All data collected when you log in, update your profile or adjust session controls in your account dashboard is covered by this policy. This includes your registered contact details and your session history.
When you initiate a payment using Raast, Bank Transfer or Debit Card, the transaction data generated on our side is within this policy. The payment provider's own handling of your banking details is governed by that provider's terms.
Game content — including slots from studios like Pragmatic Play or Habanero, and live table sessions — generates session logs that sit within this policy. Game outcome data is processed by the game engine, not stored as personal data.
Links or services that take you away from bett99 — such as an external payment portal or a third-party verification step — fall outside this policy. We have no control over how those services handle your data once you leave our platform.
Your account gives you a direct path to several practical data actions without needing to contact support first. To review the personal details we hold, log in and open the account settings section — the fields shown there reflect your current registered data. If any detail is incorrect, you can update it directly in the same section; changes take effect on your account record once saved. For a question about a specific transaction or session log — for example, a Raast payment reference or a Debit Card session record — use the support contact route described on this page. We will respond through the same channel you used to reach us. If you want to request removal of your account data, this must be submitted in writing through our support channel; we will confirm receipt and let you know the steps that follow, including any retention obligations that apply under local law in Pakistan.
Log in and open account settings to see the personal details we currently hold. The fields shown reflect your live account record as it stands today.
Update any incorrect detail — name, contact, or linked payment method — directly from the account settings page. Saved changes apply immediately to your account record.
Use the support contact route on this page to ask about a specific data point, a payment reference or a session record. We respond through the same channel you contacted us on.
Submit a written request via support to ask for account data removal. We will confirm receipt and outline any retention steps required by applicable law in your region.
If this policy raises a question you cannot resolve through your account settings, these are the routes to reach our team. Each channel handles policy and data enquiries; choose the one that suits your situation.
Open the chat widget from any page on bett99 to ask a policy question in real time. The support team can point you to the relevant section of this policy or escalate a data request.
Send a written policy question or data removal request to our support email address, shown in your account dashboard after login. Written requests for data records must come through this channel.
For most day-to-day data queries — reviewing details, updating contact information or checking a Raast or Bank Transfer payment reference — your account dashboard is the starting point before contacting support.
Every data practice on bett99 is shaped around one question: does this help us run your account correctly, and is it handled with the appropriate care? We collect only what is operationally necessary — nothing beyond what your account, payment processing and session management require. Cookie use is limited to session continuity and internal navigation analysis; no advertising cookies are placed without a consent mechanism in place. Account security relies on credential-based access controls; if you suspect unauthorised access to your account, contact support immediately using any of the channels on this page. Data is retained for the period required to maintain your account and meet any legal obligation that applies in Pakistan. Where local law grants you a specific right over your data, we honour it through the process described in the rights section above.
Session and preference cookies keep your account active across pages. You can adjust cookie acceptance from your browser settings at any time; this will not affect your ability to log in.
Access to your account data requires your registered credentials. If you notice any unexpected activity on your account or a transaction record you do not recognise, contact support straight away.
We hold your account data for as long as your account remains active and for the period required by applicable legal obligations in Pakistan. After a valid removal request is processed, data is deleted or anonymised.
When this policy changes in a material way, the updated version is posted to this page. The change comes into effect from the date shown at the top of the policy; continued account use after that date indicates acceptance.
These are questions we receive most often about how bett99 handles personal data, payment records and information. If your question is not covered here, reach us through the support channels listed on this page.
We collect the details you enter during registration — name, contact information and your chosen payment method, such as Raast or Bank Transfer. Session data including pages visited and game categories opened is also recorded to operate your account correctly.
Payment details entered during a Raast, Debit Card or Bank Transfer transaction are processed through the relevant payment channel. We do not store full payment credentials on our servers beyond what is operationally required to maintain your transaction record.
Log in to your account and open the settings section. The details shown there reflect the personal information currently held on your record. For a full account data summary, submit a written request through our support email channel shown in your dashboard.
Yes. Send a written removal request through our support email route. We will confirm receipt and explain which data can be deleted immediately and which must be retained under applicable legal obligations in Pakistan before the process is completed.
We do not sell your personal data. Data may be shared with payment processors handling your Raast or Bank Transfer transaction, and with service providers that help us run the platform — only to the extent needed and under confidentiality obligations.
Open account settings after logging in and edit the relevant field directly. Changes are saved to your live account record once confirmed. For details linked to a payment method or identity verification step, contact support to follow the correct update process.